Cleaning FAQ
Welcome to the Frequently Asked Questions (FAQ) page. Below, we have tried to answer the most common questions clients may have.
How long have you been trading?
We have been trading since 1991 as a family run business.
How long will it take to complete?
Every job is different, we aim to get the cleaning completed in one day (depending on area). We will have to return to your property to re-sand and add a sealant if required. We aim to complete every job within one week (weather dependent).
How long will it last?
Again, every job is different. We recommend cleaning driveways, patios and paths every 12 months. If you opt to seal your driveway, Acrylic sealants last up to 4 years. This is a guideline only and dependent on age and condition of driveway/patio.
Why should we hire you instead of doing it ourselves?
There are plenty of reasons why you should hire us instead of using a domestic pressure washer. If you have tried cleaning your own driveway/patio you will understand how messy and time consuming it can become. Once you have started you have to finish and it can become increasingly tiring. The pressure we use is far greater than a domestic pressure washer, they are designed to tackle the toughest of jobs in a safe manner, the results are far greater leaving the area streak free.
What machinery do you use?
We use the best on the market. We do not settle for second best. All our machinery is manufactured by Honda and Tech Clean. We use a 13hp pressure washer, 3600psi. Our rotary washers are 18" in diameter and are connected to the Honda machine. These tools are fantastic, they have a nylon brush skirt around the edge and two jets inside, producing less mess and splashing against the property. The results are truly amazing.
Do you offer a weedkiller treatment?
We can use RoundUp Professional Weedkiller on the areas to be cleaned at least 3 days before cleaning is due to take place. Dry weather is required for application of weedkiller.
Can the weedkiller treatment effect the surroundings area?
We take every care when applying weedkiller to your area. We will apply weedkiller where we think is necessary. In some cases not all areas can be treated due to surround plants, grass etc. It is our descretion where we apply the weedkiller treatment. There is always a risk when applying the treatment as we can not see what roots are underneath the area we are treating, roots can spread for a considerable length from driveway/patio into surrounding hedges without us knowing. We will take the greatest care when treating but we cannot be held responsible for surrounding areas getting in contact with the weedkiller.
Do you use any chemicals?
We try our hardest not to use chemicals on your property. But sometimes we may need to use chemicals to remove certain stubborn stains including oil, paint, rust marks etc. We will advise you accordingly if we need to use chemicals.
Can you remove stains?
Yes we can remove some stains including oil, paint and diesel. These are the most popular stains. We can usually remove all signs of the stain. But this depends how stubborn and how long they have been on the surface. If you have any stains that are not listed above please contact us and we can try and advise.
Do you need the use of our water?
Yes we require the use of your water supply. Ideally we require an outdoor water tap. If you have not got an outdoor water tap, we may have to use an indoor tap. This will be checked on our initial visit.
Are your staff fully trained?
Yes our staff are fully trained to use our high tech machinery and equipment .
Are you insured?
Yes we are fully insured for your complete peace of mind.
Will you leave our property clean and tidy?
Cleaning driveways and patios can be a very messy job during the cleaning process. We promise to leave your property clean and tidy, we will also take away any bags of muck.
Are there any extra, or hidden costs?
No. We would only make an additional charge for heavy staining of, for example, oil or rubber that needed a special degreasing application. This would be agreed in advance.
Do I need to have it sealed?
No, but it is something we would recommend. Whilst it is an added cost it will give the path, patio or driveway a more aesthetic finish and also protect it from the ingress of damp, mould & algae thereby preserving its pristine finish for longer.
When do I pay?
We would ask for payment on completion of the job, either by cash or cheque.
Any more questions?
If you have any more questions, please contact us and we will be happy to help.
